Question about Prime Cuts..

Update: I received #15 on MOnday and #16 today (tuesday) go Figure. It's definitely the mail because the postmark was 4/13/07.

So Far i have not had ANY problems with primecuts. I am soooo much happier since joining with them, as opposed to the other subscription service i had used. The customer service is THE BEST i have seen in subscription services. Keep up the goodwork jonestm. By the way, JIM W and the gang have surpassed my expectations on customer service a number of times. Any body contemplating switching to Prime Cuts...DO IT. You won't be disappointed.

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Yeah the Post Office is the killer sometimes of my Prime Cuts service. Jim can tell you a few times by now I've had to request of a new disc. When I first started getting the service, it wouldn't get here until Thursday or Friday of the next week. Now that I've b**ched enough to the postmaster, knock on wood, it's been coming just about every Monday. But usually if it does not show up on Monday I'm lucky if I have it before Friday. You can tell it's been through a lot when that happens, the cardboard is bent and beat up, almost makes me wonder how the disc isn't cracked. I'm considered a "rural route" as well, so since rural residents get the crap end of everything, especially things like mail service, broadband internet, and cable TV, I guess it's to be expected.

But Prime Cuts is a great service, you can't blame them for the post.

I usually receive mine on Monday - Tuesday, although when my regular mailman is off (he's in his late 60's & is supposed to retire at the end of this year)it may be later in the week, or sometimes not at all. I lost count the number of times Jim or another rep called/emailed me to tell me my package was sent back to them... but then again according to the post office, mail delivery in Chicago is the worst in the nation.

I got two blanks. Kinda thought my drives were bad - then examined the media, was a nice fresh unused CDR.

A quick email took care of it (both times).

Yup. An email to Kris Kraft is all it takes. Kris is da Bomb when it comes to customer service!
I just missed getting #16 (only the 3rd miss in 4 years, and 2 were my post office's fault (this one may turn out to be, too).
But all in all, Prime Cuts service is awesome.