Is this even right? Is Mackie for real?

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fusionsound

New Member
So a week ago when i got my SRS-1500 Active Subwoofer from a buyer on ebay, i received it, and opened it to find that the magnet on the sub itself was cracked all entirely in half. Buyer refunded me a partial payment for not insuring it. The cabinet is in mint shape, now i had to deal with a replacement. So on the same day, i called Mackie out in Washington and talked to the parts department on getting a new Sub speaker to replace the broken one. They charged me $131. So yeah, i got it ordered. I just got in the replacement today....its an Eminence?? Is that even right?? The speaker i took out of the subwoofer was a genuine Mackie, 4ohm speaker. The one Mackie sends me is an Eminence, 8ohm. Am i missing something here? DO they use eminence speakers for their products?? Or was i ripped off? I think i should have been sent a actual Mackie replacement...

Even if it was the same speaker used in the SWA-1501.
 

fusionsound

New Member
won't be able to install it till tonight. The cone itself though looks cheap, and the voice coil on this one is only 2" whereas the voice coil on the original mackie is 3"
 

Tim English

Active Member
Doesn't seem right... Speaker companies spend a lot of time and money engineering an enclosure to match the driver. To send you another driver is like using a rock to beat in a nail.
 

k4dcf

New Member
Sounds fishy to me. I would wonder about the 4 vs 8 ohm could this only provide half the output power from the amp.

Fletch.
 

NLFX Pro

ProDJ Sponsor
Eminence makes speakers for just about everybody. They OEM stuff for most people in fact. There is no such thing as a "genuine" Mackie speaker. Back in the day, transducers drivers were made by RCF. Now they are made in China. I would feel fortunate to have a speaker made by Eminence right here in the US over whatever else Mackie might send me, frankly speaking.

The impedence does concern me a bit though. It surprises me that they had a 4ohm speaker in there originally. Eminence does make speakers in different impedences, designated by a letter in the model number. However, it doesn't sound like it is an exact match given your decription of the VC, etc. I would certainly contact Mackie about it.

Ben

PS - Yorkville fans? Eminence makes your speakers too. ;)
 

Jeff Tegeder

New Member
Probably drop shipped and a mistake was made. I wouldn't install it because you may not be able to return it. Call them and get an RMA
 

rfielder

New Member
I had a speaker go bad on a Fender PD150. Took to an authorized Fender repair depot. I have dealt with this repair depot in the past, and they have always been very professional, and very quick.

It took Fender four tried to send the correct speaker.

A friend purchased a brand new HP laptop. When he plugged it into his sound system, it was creating a lot of noise. The noise stopped when the power supply was unplugged. Therefore, he called HP and asked about a replacement power supply.

HP shipped two incorrect power supplies to him. He was told not to bother sending them back, or sending in the original. The third replacement power supply was the first one shipped that would even plug into his laptop.

Efficiency and correctness seem to be a lost art for today's corporate culture.

Both the impedence and size are wrong. As mentioned earlier, don't use it or they may not accept it back - and don't back down!
 

ROLLNDJ

Carlos L
Speaker replacement

A 4 ohm speaker will be louder than the 8 ohm (always).
example: in custom auto installations differnt ohn/impedence speakers 2,3,4,(6 ohm vifa) are used to balance or get a louder or softer sound from different locations to your ears.

Call them to get the skinny on what is going on with that weird replacement....actually call thier support/service manager and tell him you have recieved a new damaged speaker model# ------- and what is the correct replacement part# & impedence. Then explain what came with the unit and what was recievied. if they goofed ask for a n/c "call-tag" to pick up the inncorect product sent.
 

fusionsound

New Member
Well, just got off the phone with them. They pretty much said that Eminence and RCF are their main suppliers for any of their discontinued models. They said a Mackie replacement for a discountinued speaker is hard to come by, so they pretty much play the compatibility game. SO they said based on the specs of the original and the eminence, the eminence speaker they sent me is pretty much on the money compatibility wise. I told him about my concerns with the ohm impendance and voice coil. Again he rose the issue about it being discontiuned and how the eminence is the closest match. He told me to install it, have me test it out and if i have any issues to give them a call back. He spent about 10 minutes looking to make sure everything was correct and that there weren't mistakes. I'll give it a test tonight and see how it sounds.
 

ROLLNDJ

Carlos L
Speaker replacement

Sounds kinda funny to me? Earlier Mackie was produced in U.S. it is now manufactured overseas. That may also be part of the reason your discontinued models parts are not available (they were suppossed to carry replacements for 7 years) in the U.S.
 

fusionsound

New Member
Yeah it does for me, the SRS-1500s have only been discontinued for like 3-4 years. Either way since they are practically giving me permission to go ahead and use it to test it out, i guess it won't hurt.
 

ROLLNDJ

Carlos L
Speaker

Loudspeaker was bought "as is or used" on e-bay from a private party and not a Mackie dealer you have no recourse but to use the emenince they sent...it may not be as loud or strong (voice coil & magnet size) as the OEM part... hope it works well for you.
 

ROLLNDJ

Carlos L
Eminence is a OEM for many well known brands

Eminence has been a speaker Original Equipment Manufacture for many well known brands.
 

heydjbren

Member
Re: Speaker replacement

ROLLNDJ said:
That may also be part of the reason your discontinued models parts are not available (they were suppossed to carry replacements for 7 years in the U.S.)
Only in California, and only for electronics used or sold for personal, family, household or home office use. Look up the Song-Beverly Consumer Warranty Act (aka the California "Lemon Law"). Section 1793.03.
 

fusionsound

New Member
All in all, i hope it sounds just as good. If not, Mackie will get that call from me again. Just as long as it gets me through tomorrow night.
 
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