Behringer VMX1000 Gain Issues

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groovielou

New Member
First of all....

:multi: HAPPY 1000th Post to me!!! :multi:


To all,

Of those that know me, I have been locked in a never ending battle with Behringer about my VMX1000 mixer. If you want to read the history here are some threads from the past.

http://start.prodj.com/viewtopic.php?t=18907&highlight=behringer
http://start.prodj.com/viewtopic.php?t=18047&highlight=behringer
http://start.prodj.com/viewtopic.php?t=17219&highlight=behringer
http://start.prodj.com/viewtopic.php?t=14998&highlight=behringer
http://start.prodj.com/viewtopic.php?t=19376&highlight=vmx1000

Quick summary the MIC inputs are TOO HOT at their lowest setting. I have sent and received the VMX1000 mixer because of this problem FOUR times!

Fast forward to NAMM 2005 in Anaheim. I met the Global Customer Service & Support Manager for BEHRINGER. I got his ear for about 15 minutes and let him have it about the VMX1000. He gave me his card and told me he would take care of it. In the following weeks I was referred to the Behringer Warranty Service Administrator. I was able to get a new unit that had been modified.

I asked how could other DJ's with the same mic input issues on their VMX1000 get their units taken care of. She replied with the following...

"The nature of the VMX1000 Gain Modification is such that it requires
specialized equipment and training. It involves two-sided PCBAs and surface mount devices,
which is rather advanced for even the most experienced electronics hobbyists.

Because of the potential for damage to the equipment and the potential
danger of electric shock to the end user, we don't post the mod as a
do-it-yourself project. Instead, we make this mod available via our
authorized repair centers - at no charge - to anyone who wants it. They
just need to go through a Warranty Administrator at Behringer to get a
return authorization. Customers will pay shipping only."


I wanted to forward this information to all of you that have the VMX1000.

My relationship with Behringer has been bitter-sweet, but its finally over with regard to this. I have several pieces of Behringer equipment in my setups. Overall, I am pleased with the performance of them all except the VMX1000.

Groovielou
 

ChrisHollowell

New Member
Lou

It seems that we have the same issues with Behringer and the VMX-1000.

We were long on the waiting list for the VMX-1000 before their release anxiously awaiting it's arrival. Honestly, we had big expectations of this model after the disappointment we had over the performance of the DJX-700. Once we finally did receive the mixer, I was not happy at all.

This mixer is nearly useless to me and the amount of money we paid for it has turned out to be the most expensive paper weight we've ever bought.

The bleed over from channel to channel is attrocious. This makes it nearly impossible to cue songs while playing a program at the same time. While your main is playing to the crowd, you can clearly hear the other track on another channel bleed over.

The biggest disappointment is the mic situation as you stated. I will not use this mixer for events anymore because the ear piercing squeal and whine when trying to use it. Don't even bother trying to use a wireless mic and a mounted mic at the same time. With no volume control it's just a waste of time.

Other DJs used to come down hard on Behringer and say that they weren't in the same class as their favorite mixers. But I thought they would be a good value as well as a good performing mixer. Now I know better.

I have no issues in saying that I will use my Radio Shack mixer before I will think to use the VMX-1000 for any event. Sadly, I've now retired two consecutive Behringer Mixers to the shelf that will never be used again. No one else wants to buy them because they are already aware of the issues and they don't want to waste their money either. So I'm stuck with them.

I agree with you that I will not be buying behringer mixers in the future. Sorry to say that but my money is as hard earned as it is hard to come by. I can't afford to throw away money to learn lessons like that.

You are not alone.
 
The funny thing is that many people have continued to have success with BEHRINGER PA mixers, amps and processors...not sure why they can't get their act together with their DJ stuff :shock:
 

groovielou

New Member
Chris,

I don't get the channel bleed at all.. I use my VMX1000 now for my smaller back up system. The only issues that I have had with my unit are:

1) Gain issues with regard to the Mic Channels.
2) Assignable crossfader channels have noticeable drop in db when channel is hot and selected.
3) Useless level indicators
4) Mediocre at best audio output quality.


Besides those issues its a great unit! *yes, sarcasm included*

Stef has a point, I have had no problems with ANY of the other Behringer equipment I own. I would boil it down to engineering without proper research and input from DJ's. Its imperative that anyone making DJ equipment let DJ's provide input into a units final product. I believe this is what Behringer may be lacking.

Groovielou
 

rfielder

New Member
stefmayers said:
The funny thing is that many people have continued to have success with BEHRINGER PA mixers, amps and processors...not sure why they can't get their act together with their DJ stuff :shock:
Sorry for digging up an old thread - I am doing research on mixers, and was looking for references to the VMX1000.

You mention "PA mixers". Behringer has "DJ mixers" and "mixers" on their web site - would your refernce be to products such as the Eurorack line?

I ask because the UB1204-Pro is the only other mixer they have that would suit my needs.

Comments about the VMX 1000 seem to indicate that it is a lost cause.
 

groovielou

New Member
No problem,

I have the Behringer UB1622FX I use for Karaoke and its a very clean sounding unit. I also own a PMX2000 powered mixer, no problem with that either. As a matter of fact, one of the "to get" items on my list is the Behringer Europower PMH880S. The only reason I don't have it, is they are hard to find, everyone out of stock.

The Europower 1500 and 2500 have received lots of praise and Behringers return policy is above average.

I would venture to say, it looks like its just their "DJ" line of products seem to have the issues. Oh, and maby their speakers (from what I hear)... :lol:

Uri needs to put me on thier R&D board, Ill whip them into shape!!!

Groovielou
 

Paul Compton

Tha Fist
Man that burns my butt!!! I called and called and called and always got a run around. I finally just stopped using it and keep it for a backup if all else fails.

It has been sitting now for over a year. I wish I could have gotten it fixed...
 

BillESC

Member
To me, this thread speaks volumes on poor corporate performance.

Let look at some statements.

I have sent and received the VMX1000 mixer because of this problem FOUR times!

My relationship with Behringer has been bitter-sweet

It seems that we have the same issues with Behringer

the disappointment we had over the performance of the DJX-700

I was not happy at all

This mixer is nearly useless

I can't afford to throw away money

not sure why they can't get their act together

Useless level indicators

Mediocre at best audio output quality

I called and called and called and always got a run around

It has been sitting now for over a year
************

And yet people continue to buy the product. DJ's should visit Professional Sound Chat boards, you'll get a better understanding of what constitutes Pro Gear vs. junk.

I'm not saying every product B.... makes will fail, after all they copied the designs of some very respected manufacturers. The simple fact is, buying B.... is a crap shoot.

caveat emptor

PV80
 

bjojade

New Member
groovielou said:
I have the Behringer UB1622FX I use for Karaoke and its a very clean sounding unit.
Your determination of clean sound and what I would consider clean are MILES apart.

That board is utterly noisy, and barely usable.
 

Steve Lynch

Well-Known Member
that board is silent if you are adjusting the fx gains properly....

we demoed them side by side with the mackie and alesis lines and played for a while before buying, and the fact is, if you don't know how to set up the FX bus, it's gonna' hiss.... if you have it set properly, it's a wonderfully quiet board....I'll put it against any mackie, alesis, yamaha, or comparable priced board.

the mackie cfx and dfx series are so noisy period fx or not... and the alesis? it's a hiss fest with nothing hooked to it....for the money, the behringer is a great value... espescially with behringer's no questions asked walk in direct replacement program...

I had a bad 1200fx board and after 3 weeks, brought it back to my music store, and they just swapped it out on the spot.If it's in warranty, it's direct replacement. period.

there should barely be noise at 0db on the master and 0db on the channel.... even my $2000 rane mixer makes noise when it's turned up that hot!
 

Ken Heath

Super Moderator...da-ta-daaa!!!
Staff member
I was involved with testing Lou's mixer to ascertain whether it was installed properly or needed adjustments, (it didn't everything was just as it should have been and the unit still malfunctioned), behringer is one more product on a very short list that I wouldn't own on a bet or a dare...if I won it in a contest, I'd ask for the next prize down!
 

groovielou

New Member
Kenny,

The "problem" board that I was talking about is the VMX1000. That's in the Behringers DJ Mixer Collection. No matter what I do to that board, it sounds like crap.

The other board was the UB1622FX, that's my Karaoke board (16 Channel) and I love it. Never had a problem with it.

bojade,

Your determination of clean sound and what I would consider clean are MILES apart.
I agree...

That board is utterly noisy, and barely usable.
I disagree...and many others do too! Like Steve said, if you don't know how to set it up properly, sure its going to be noisy!

Go Figure

Groovielou
 

Tim English

Active Member
I used a Behringer Eurorack 2642 for years with no problems. That's why I bought the VMX1000.

I had all of the problems you guys mentioned, plus the overall output level of the board was way too low. I would max out the gain, channel faders, master volume and my amp levels and I still couldn't get it loud enough. Then I would use the mic and it was too loud at it's lowest level!

I bought a higher quality mixer for about $700 and it was worth every penny. The mixer is the heart of your system, don't use a cheapie!
 

djrox

Account Closed
Ken Heath-Moderator said:
behringer is one more product on a very short list that I wouldn't own on a bet or a dare...if I won it in a contest, I'd ask for the next prize down!
I second that.
 

Bob Dietrich

Active Member
djrox said:
Ken Heath-Moderator said:
behringer is one more product on a very short list that I wouldn't own on a bet or a dare...if I won it in a contest, I'd ask for the next prize down!
I second that.
With that the motion is carried! (ditto what they said!) :lol:
 

bjojade

New Member
Most behringer gear is a duplicate of some other product that it mirrors very closely, but sells for half the price because it's of much lesser quality than the original it is duplicating.
 
I have been using the DX1000 Mixer on the road for several years now and the MX1604A for my studio work.

I find it hard to believe we're talking about the same company! Both pieces sound great and have worked flawlessly. From my standpoint I wouldn't hesitate to buy Behringer.
 

Tim English

Active Member
Is the DX1000 the BIG 8 space mixer? I have one of those. That was an old model, I think it was their first attempt at a DJ mixer. It was the same quality as their stuio equipment. My only complaint with the DX1000 is that when you put the crossfader in the middle, it makes the entire mix quieter than either channel by itself. There's no way to adjust the fader curve.

Trust me when I say that the VMX1000 bears no relationship to the DX1000.
 
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