Ok so I just got back the review from my wedding 2 weeks ago. It was a dry wedding but very very fun. Great people and a lot of dancers.
Here is the feedback
Quality of Customer Service via Telephone: Excellent
Quality of Customer Service via Internet: Excellent
Quality of Customer Service at Event: Good
Friendliness of your Entertainer: Excellent
Promptness of your Entertainer: Excellent
Professionalism of your Entertainer: Excellent
Entertainer's Performance: Good
Entertainer's Appearance: Good
System Appearance: Good
Sound Quality: Fair
Overall Volume Levels: Fair
Music Selection: Excellent
Incorporation of Your Requests: Excellent
Lighting Effects: Excellent
Equipment Appearance: Excellent
Overall Customer Service: Excellent
Planning Assistance: Excellent
Entertainer's Cooperation with Other Vendors: Excellent
Overall Performance Rating: Excellent
Is there anything specific we can improve on?
The only thing that was an issue was the microphone was muffled and you couldn't hear much that was being said
This goes back to the issue I mentioned I had with the Denon MC6000 mic input. It runs very hot and so I tend to keep the volume down way to much. Even at my wedding last night using the EX 115p's the sound was a little distorted and the mic was giving me tons of feedback. Obviously this needs to be corrected asap. Help and suggestions.
Here is the feedback
Quality of Customer Service via Telephone: Excellent
Quality of Customer Service via Internet: Excellent
Quality of Customer Service at Event: Good
Friendliness of your Entertainer: Excellent
Promptness of your Entertainer: Excellent
Professionalism of your Entertainer: Excellent
Entertainer's Performance: Good
Entertainer's Appearance: Good
System Appearance: Good
Sound Quality: Fair
Overall Volume Levels: Fair
Music Selection: Excellent
Incorporation of Your Requests: Excellent
Lighting Effects: Excellent
Equipment Appearance: Excellent
Overall Customer Service: Excellent
Planning Assistance: Excellent
Entertainer's Cooperation with Other Vendors: Excellent
Overall Performance Rating: Excellent
Is there anything specific we can improve on?
The only thing that was an issue was the microphone was muffled and you couldn't hear much that was being said
This goes back to the issue I mentioned I had with the Denon MC6000 mic input. It runs very hot and so I tend to keep the volume down way to much. Even at my wedding last night using the EX 115p's the sound was a little distorted and the mic was giving me tons of feedback. Obviously this needs to be corrected asap. Help and suggestions.