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  1. #1
    Join Date
    Oct 2002
    Location
    Atlanta, Georgia, United States
    Posts
    4,402

    Setting Priorities When Expanding

    Hi,

    I have a good issue that input would be welcome on...

    This spring has brought a flood of business and new prospects into the fold. I am working to try and ramp up to cover it so the client is treated as the kings and queens they are and should be and have started by adding an office manager/salesperson (she will handle other business offerings I am expanding with as well) and bringing in my brother again to train him as a roadie and DJ/mixing host for smaller parties that do not require extensive planning.

    I have a goal of bing able to have the company do four to 5 events in a weekend on an year-round basis.

    What would be some items that should be a priority so I can ramp up and keep quality high and sales consistent??
    Bill Goode
    Celebration Specialist
    A Celebration With Music! LLC
    Mobile Beat's Formal Events Guru

    http://www.acwmusic.com

    http://www.peachys.biz
    Director, Special Projects, Greater Atlanta Chapter, International Special Events Society

    Visit my blog!


    "What you don't see with your eyes, don't witness with your mouth."

    "The asking part is always free!" - John Goode

    Fist bump to the dump! (it's a Booch thing...)
    My reply for most wedding and event "emergencies"...

  2. #2
    Join Date
    Mar 2008
    Location
    Calgary, AB, CA
    Posts
    2,516
    Gaffer's tape - you're going to need a whole lot of gaffer's tape.


    If you don't already have one, get a system to keep track of client communications. Some way of knowing when you last spoke with someone, and what it was about. Once you add staff it'll be important to make sure you don't lose communications, or miscommunicate within your own organization about client requirements and expectations.

  3. #3
    Join Date
    Dec 2007
    Location
    Eagle Beach
    Posts
    6,924
    As per The Wall Street Journal's Small Business correspondent for CBS Joe Connolly;
    "As your budget & resources allow, stick to what you know and do well, outsource everything else".


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