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  1. #1

    Which Mackie Authorized repair center do you recommend?

    Hi Everyone;

    I know there are several Mackie Authorized Service Centers around the country. I am not sure which one to choose and have even heard of poor customer service about one imparticular. So I want to make an informed choice.

    I am looking for recommendations about particular "repair" facilities whom have a quick turn around time and excellent customer service. I am located on the West Coast but will certainly ship further, if necessary. I simply want a "repair" facility with an excellent reputation.

    Any recommendations?

    (Note: If you have phone numbers and/or website addresses, that would be most helpful. Thank you!)
    Larry Williams

    Author of the book Customer Service A to Z. Purchase your copy RIGHT NOW!!! - only $14.95 www.CustomerServiceAtoZ.com.
    For more information on speaking engagements, please visit www.LarryWilliams.biz

  2. #2
    Join Date
    Feb 2006
    Location
    Trinity, Florida - United States
    Posts
    541
    Hi Larry,

    I recommend the Speaker exchange http://www.speakerex.com/ for the reasons you mentioned - You may have seen them advertised in publications.

    Phone and ask to speak with the owner - Tell them I recommended you.
    Musically Yours,


    Professor Jam
    Summit Director - ProDJ Sponsor
    http://www.computerdjsummit.com/bann...anner_dvds.gif

  3. #3
    Thanks Jam! I may be contacting them based upon your recommendation.

    However, I don't see them on the list as a Mackie Authorized repair facility.

    Does anyone else have any other recommendations for "Mackie Authorized" repair facilities?
    Larry Williams

    Author of the book Customer Service A to Z. Purchase your copy RIGHT NOW!!! - only $14.95 www.CustomerServiceAtoZ.com.
    For more information on speaking engagements, please visit www.LarryWilliams.biz

  4. #4
    Join Date
    Oct 2002
    Location
    Atlanta, Georgia, United States
    Posts
    4,402
    Larry,

    I would head on over to the gear board and ask the ProDJ Mackie vendors your question.

    It's a more educated net and better fish.
    Bill Goode
    Celebration Specialist
    A Celebration With Music! LLC
    Mobile Beat's Formal Events Guru

    http://www.acwmusic.com

    http://www.peachys.biz
    Director, Special Projects, Greater Atlanta Chapter, International Special Events Society

    Visit my blog!


    "What you don't see with your eyes, don't witness with your mouth."

    "The asking part is always free!" - John Goode

    Fist bump to the dump! (it's a Booch thing...)
    My reply for most wedding and event "emergencies"...


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